Welcome to https://fortresscyber.io (the "Website"). The Website is owned and operated by Q Managed Services Ltd. ("Fortress", the "Company", "we" and "our").
Please carefully read the following terms and conditions (the "Terms" or "Terms of Use"). The Terms constitute a binding agreement between you and the Company, regarding your use of the Website (but not your use of our Fortress Platform). By entering, visiting or by using the Website in any other manner, you indicate your acceptance of these Terms. If you do not agree to these Terms of Use, you may not access the Website or use it in any manner.
The Website provides content and information about the Company and its services. The Website's content is presented for informative purposes only.
Purchases on the Website may only be made by persons aged 18 or older who hold a valid means of payment. By completing a purchase you confirm that you are at least 18 years old and legally competent to enter into this transaction.
Purchases made on the Website are "distance selling transactions" as defined in the Israeli Consumer Protection Law, 5741-1981 (the "Consumer Protection Law"), and the cancellation rights below are granted in accordance with it.
Subscription (ongoing) services. Our plans are monthly or yearly subscriptions. You may cancel your subscription at any time — with one click from your personal area, or by written notice via email or WhatsApp. Recurring billing stops no later than three business days after your cancellation notice is received (immediately for cancellations made through the personal area), and you will not be charged for any period after the cancellation takes effect. Amounts already charged for a period in which the service was provided are charged proportionally for the service consumed.
Statutory cooling-off period. In addition, you may cancel a distance selling transaction within 14 days of the date of the transaction or the date you received the transaction documents, whichever is later. Where the cancellation is not due to a defect or non-conformity, the Company may charge a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower, and a proportional charge for any service already provided. Where cancellation is due to a defect, non-conformity or breach by the Company — no cancellation fee applies and any amount paid will be refunded in full. Refunds are made within 14 days of receiving the cancellation notice, to the same means of payment used in the transaction.
Extended right for specific populations. A consumer who is a senior citizen, a new immigrant or a person with a disability (as defined in the Consumer Protection Law) may cancel a distance selling transaction within four months of the transaction date, provided the transaction included a conversation with the Company (including electronic communication).
Cancellation notices may be sent through any of the channels listed on our contact page — including the personal area, email and WhatsApp — and should include your full name and the email address used at purchase.
The services sold on the Website are digital and require no physical shipment. Upon payment confirmation, an email is sent to the address provided at checkout containing your personal setup link, installation links for each covered device and your account access details — normally within minutes of payment and no later than one business day. If you have not received the email (including in spam), contact us through the Website's contact channels, including WhatsApp, and we will re-issue it promptly.
You have various ways of contacting us through the Website. However, nothing on the Website or in your submitted inquiries requires us to make any engagements or business arrangement with you, partner with you, provide any products or services to you, engage in any present or future marketing activities or engage in any discussions or negotiations with you.
The intellectual property rights associated with the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of the Company or its third-party licensors. These rights apply, among others, to information, articles, images, content, graphic design, data and its processing, the Website's "look and feel", computer code and any other detail concerning its operation.
You are not allowed to copy, duplicate, distribute, sell, make available, market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without the Company's explicit prior and written consent.
Trademarks featured on the Website (whether registered or not) are the sole property of the Company and/or its third-party licensors. You may not use them without our prior written consent.
When using the Website, you must refrain from:
Note: We may employ technological measures to detect and prevent fraudulent or abusive use of the Website.
The Website may contain links to content published on other websites provided by third parties. We do not operate or monitor these websites and content. You may find these websites or the information and content posted there objectionable or not compatible with your requirements. By linking to a certain website, we do not endorse, or sponsor its content, or confirm its accuracy, credibility, authenticity, reliability, validity, integrity, or legality. We assume no responsibility or liability for such third-party websites or content, or their availability, or for any transactions or dealings made between you and such third-party websites.
We respect your privacy. The Website's privacy policy is available at https://fortresscyber.io/privacy and is hereby incorporated by reference to and forms an integral part of these Terms.
From time to time, we may change the Website's structure, layout, design or display, as well as the scope and availability of the information and content therein, without prior notice. Changes of this type by their very nature may result in glitches or cause inconvenience of some kind.
The operation of the Website depends on various factors such as software, hardware and communication networks of the Company, its contractors and suppliers. By their nature, these factors are not fault free.
You agree and acknowledge that we do not assume any responsibility with respect to, or in connection with the introduction of such changes or from any malfunctions or failures that may result therefrom.
The availability, quality and functionality of the Website depends on various factors, including communication networks, and the quality of broadband/cellular/WiFi network connectivity, which are provided by third parties, at their responsibility. These factors are not fault-free.
We do not warrant that the Website will operate without disruption, errors or interruptions, or that it will be accessible, or available at all times or immune from errors, glitches or unauthorized access.
From time to time, the Company may change the Terms. Changes will take effect 7 days after their initial posting on the Website, unless the Company amends the Terms to comply with legal requirements. In such cases, the amendments will become effective immediately upon their initial posting, or as required.
YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS PROVIDED FOR USE "AS IS" AND "WITH ALL FAULTS". YOU WILL HAVE NO PLEA, CLAIM OR DEMAND AGAINST THE COMPANY OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS ("STAFF"), IN RESPECT OF THE WEBSITE'S FEATURES, CONTENT, LIMITATIONS OR COMPATIBILITY WITH YOUR NEEDS. YOUR USE OF THE WEBSITE AND THE INFORMATION CONTAINED IN THE WEBSITE, IS AT YOUR FULL AND EXCLUSIVE RISK. WE DISCLAIM ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR ACCURACY.
THE COMPANY DOES NOT WARRANT, AND HEREBY DISCLAIMS ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF THE WEBSITE, INFORMATION AND CONTENT OBTAINED FROM THE WEBSITE OR LINKS TO OTHER WEBSITES.
TO THE GREATEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE COMPANY, ITS EMPLOYEES, OR ANYONE ON ITS BEHALF SHALL NOT BE LIABLE TO YOU, FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR ANY SIMILAR DAMAGE OR LOSS, INCLUDING LOSS OF PROFIT AND LOSS OF DATA, COSTS, EXPENSES AND PAYMENTS, EITHER IN TORT, CONTRACT, OR IN ANY OTHER FORM OR THEORY OF LIABILITY, ARISING FROM, OR IN CONNECTION WITH THE WEBSITE, ITS CONTENT, THE USE OF, OR THE INABILITY TO USE THE WEBSITE, OR FROM ANY FAILURE, ERROR, OR BREAKDOWN IN THE FUNCTION OF THE WEBSITE, OR FROM ANY FAULT, OR ERROR MADE BY OUR STAFF, OR FROM YOUR RELIANCE ON CONTENT AVAILABLE ON OR THROUGH THE WEBSITE, OR FROM ANY COMMUNICATION WITH THE COMPANY, OR FROM RETENTION, DELETION, DISCLOSURE AND ANY OTHER USE OR LOSS OF CONTENT OR INFORMATION.
These Terms shall be governed solely by the laws of the State of Israel without regard to its conflict of law provisions.
The Tel Aviv District Court shall have sole and exclusive jurisdiction over any claim in connection with the Website or in respect of any matter relating to these Terms.
You may contact us with any questions or comments at info@fortresscyber.io